Performance Clinic Resources

This page contains links to resources and references related to process improvement and change management in healthcare. Links and commentary on related topics can also be found on my blog.

If you would like to discuss any of these issues or share links to other resources please feel free to leave a reply below.




Dr. Don Berwick speaks eloquently and powerfully about healthcare quality and safety. Dr. Berwick served as CEO of the Institute for Healthcare Improvement for many years, and more recently played an important role as Administrator of the Centers for Medicare and Medicaid Services in the US. Several of his speeches are linked below.

Popular Articles

The New Yorker and The Atlantic provide a forum for some excellent commentaries on health systems. Although the examples are American, most of the concepts, challenges and potential solutions are relevant to other health systems.


Lean Types of Waste

Lean Waste