Newfoundland and Labrador Medical Association
Neurology Performance Program at Eastern Health/Memorial University – April 2013
Over the previous 6 months the Division of Neurology at Memorial University have participated in a Performance Program facilitated by Apix Performance. Two clinical teams, providing care for patients with Multiple Sclerosis and Parkinson’s disease, have streamlined their care processes. During the program, both teams achieved impressive reductions in access time and increased efficiency.
Dr. Alan Goodridge (Neurologist and Acting Chair of Medicine at Memorial University) describes his experiences here…
The program was sponsored by the Newfoundland and Labrador Medical Association.
The Ottawa HospitalReview of Oncology Services – March 2013
Dr. Douglas Woodhouse is conducting a review of oncology services at The Ottawa Hospital. The goal is to streamline care processes between primary and secondary care through the Cancer Centre. Multi-disciplinary process improvement workshops will be held to engage all stakeholders in the change process.
Pfizer Netherlands
Dermatology Performance Clinic – February 2013
Apix Performance has completed Performance Clinics for Dutch Dermatology teams on behalf of Pfizer Netherlands. Two multi-disciplinary teams from Dutch Dermatology clinics have participated in process improvement activities and developed implementation plans for improvement. The teams receive support for their improvement activities over 3 months following the workshop. The workshops were delivered in Dutch, in partnership with Van Der Putten Medical.
British Medical JournalCycle Time: The New Wait Time – A Practical Approach to Process Improvement – January 2013
Dr. Douglas Woodhouse was a guest presenter for a BMJ Quality webinar in January 2013. He presented a practical approach to process improvement based on his article “Cycle Time: The New Wait Time” published on the BMJ Quality Blog.
Centre for Addiction and Mental HealthClinical Change and Process Improvement Webinar Series – Smoking Cessation Program Implementation – November 2012
A series of 3 webinars has been commissioned by the Centre for Addiction and Mental Health, Canada. The webinars will review a practical approach to clinical change and process improvement, with a focus on implementing smoking cessation programs in clinical practice. This program is a follow-up from the TEACH webinar (Training Enhancement in Applied Cessation and Health) that Dr. Woodhouse delivered in partnership with CAMH.
Northern Ontario School of MedicineDistributed Tutorial Session – High quality patient care and financial sustainability, a process oriented approach to health care
Dr. Douglas Woodhouse will be hosting a distributed tutorial session for the Northern Ontario School of Medicine in Spring 2013. The video-conferenced training session will be held remotely located medical students across northern Ontario. The goal is to prepare students to play a leadership role in optimizing healthcare processes. Process improvement tools will be discussed and the positive impact of efficient processes on cost and quality will be reviewed.
Centre for Addiction and Mental HealthPerformance Clinics – Process Improvement Workshops for Smoking Cessation Programs
Dr. Douglas Woodhouse hosted a continuing medical education webinar for health care professionals on behalf of CAMH Canada. He discussed key success factors for process change and implementing smoking cessation programs into clinical practice. The webinar was part of the TEACH (Training Enhancement in Applied Cessation and Health) series of smoking cessation webinars for health professionals.
Newfoundland and Labrador Medical AssociationStreamlining the Medical Referral and Specialty Consultation Process
Apix Performance is working with the Newfoundland and Labrador Medical Association in Canada to improve access to specialty services. Reducing access times for referrals to specialty care has been identified as a priority issue. We are working together with specialist and primary care teams in the Eastern Health region (St. John’s) to improve referral processes and to identify and resolve bottlenecks in patient flow.
Canadian Medical AssociationJoint GP and Specialist Forum
Dr. Douglas Woodhouse was an invited presenter at the Canadian Medical Association Joint GP and Specialist Forum in February 2012. Dr Woodhouse discussed a strategy for change management related to the implementation of a clinical referral system in the Netherlands. His presentation was delivered remotely for the audience in Ottawa, Canada by videoconference from Amsterdam, Netherlands.
Pfizer Netherlands
Pain Treatment Performance Clinic
Apix Performance has facilitated two, 2-day Performance Clinics on behalf of Pfizer Netherlands. Four multi-disciplinary teams from Dutch Pain Treatment clinics participated in process improvement activities and developed implementation plans for improvement. The teams receive support for their improvement activities over 3 months following the workshop. The workshop was delivered in Dutch, in partnership with Van Der Putten Medical.
Canadian Medical Association
Multi-stakeholder Summit: The Referral and Consultation Process
Dr. Douglas Woodhouse was an invited participant at the Canadian Medical Association Multi-stakeholder Summit: The Referral and Consultation Process in December 2011. The conference provided a forum for participants who been involved with improving referral processes in different jurisdictions to share ideas and experiences.
Pfizer Netherlands
Rheumatology Performance Clinic
Apix Performance facilitated a 2-day Performance Clinic on behalf of Pfizer Netherlands. Two multi-disciplinary teams from Dutch Rheumatology clinics participated in process improvement activities and developed implementation plans for improvement. The teams receive support for their improvement activities over 3 months following the workshop. The workshop was delivered in Dutch, in partnership with Van Der Putten Medical
Medtronic Canada
Symposium of Paediatric Diabetic Professionals
Dr. Douglas Woodhouse presented “Engaging Clinicians in Process Improvement” during a plenary session at the Symposium des Professionnels en Diabétologie Pédiatrique (Symposium of Paediatric Diabetic Professionals), organized by the Fondation Pour Enfants Diabétiques (The Diabetic Children’s Foundation). The symposium took place on 17 November 2011 in Montreal, Canada. Dr. Woodhouse’s presentation was sponsored by Medtronic of Canada.
Canadian Medical Association
Health Policy and Negotiations Conference
Dr. Douglas Woodhouse was an invited speaker at the Canadian Medical Association Health Policy and Negotiations Conference, held in Ottawa, Canada in October 2011. He presented “Streamlining Referrals from Primary to Specialty Care“. Dr. Woodhouse discussed current challenges with referral systems, identified needed improvements and described a Dutch referral solution.
ZorgDomein Netherlands
Apix Performance completed a review of referral improvement projects in the United Kingdom and in Canada. We reviewed health systems, current trends and provided a comparative analysis of several e-referral solutions.
ZorgDomein is a provider of e-referral and tele-consultation solutions. They are the leading provider of referral software solutions in the Netherlands, in use in the majority of Dutch hospitals and by over three-quarters of General Practitioners.
The Patient Safety Company
Apix Performance worked with The Patient Safety Company to assess a foreign market for error-reporting and clinical improvement software. We analyzed current trends in the health system, reviewed the competitive landscape and developed a business plan. Apix Performance also provided advice on product development and business strategy.
The Patient Safety Company provides adverse-event reporting and clinical improvement software. The Patient Safety Company is located in Alkmaar, Netherlands and provides software services to international clients.